Sony TV Not Turning On? What do you do when your Sony TV, known for its high-quality picture and sound, won’t turn on? A non-functioning TV can be a frustrating experience. But don’t worry, there are several troubleshooting steps you can take to try and fix the issue.
In this article, we will cover some of the most common causes of a Sony TV not turning on. We will also provide you with the troubleshooting steps and solutions to fix the problem.
Common Causes Of Sony TV Not Turning On
- Power supply issues: One of the most common causes of a Sony TV not turning on is a power supply issue. A power outage, a faulty power cord, or a malfunctioning power outlet can cause this.
- Software issues: Another common cause of a Sony TV not turning on is a software issue. A software glitch, a firmware update that went wrong, or a malfunctioning remote control can cause this.
- Hardware issues: A hardware issue can also cause a Sony TV not to turn on. A malfunctioning main board, a damaged power supply, or a faulty HDMI port can cause this.
Troubleshooting Steps For Sony TV Not Turning On
- Check the power supply: Make sure the power cord is securely plugged into the TV and the outlet. Check for any visible damage on the cord, and try using a different outlet to see if that fixes the issue.
- Check the remote control: Make sure the batteries in the remote control are not dead and that the remote is not malfunctioning.
- Reset the TV: If the above steps do not fix the issue, try resetting the TV. Unplug the TV from the power source, hold down the power button for 30 seconds, then plug it back in to do this.
- Check the HDMI port: Make sure the HDMI cable connecting your TV to a device such as a cable box or gaming console is securely plugged in and check for any visible damage on the cable or port.
How To Fix A Sony TV Not Turning On Due To A Power Supply Issue?
- Replace the power cord: If you suspect the power cord is the issue, try replacing it with a new one.
- Check the power outlet: If the power cord appears to be fine, check the power outlet to make sure it is working properly. Try plugging in another device to see if the outlet is providing power.
- Contact Sony customer support: If you have tried the above steps and your TV still will not turn on, contact Sony customer support for further assistance.
Steps To Fix A Sony TV That Won’t Turn On Due To A Software Issue
- Update the firmware: Make sure your TV’s firmware is up to date. You can check for updates on the Sony website or through your TV’s settings menu.
- Perform a factory reset: If updating the firmware does not fix the issue, try performing a factory reset on your TV. This can be done through the settings menu or by contacting Sony customer support.
- Contact Sony customer support: If you have tried the above steps and your TV still will not turn on, contact Sony customer support for further assistance.

How To Fix A Sony TV Not Turning On Due To A Hardware Issue?
Check for visible damage: Look for any visible damage on the TV such as a cracked screen or a malfunctioning power supply.
Contact Sony customer support: If you suspect a hardware issue is causing your TV not to turn on, contact Sony customer support for further assistance.
Contact Sony Customer Support For Further Assistance
If troubleshooting steps don’t work, contact Sony customer support for further assistance. Here are a few ways to get in touch with Sony customer support.
Visit the Sony website: The Sony website has a dedicated customer support section where you can find answers to common questions, troubleshoot issues, and schedule repairs.
Contact Sony customer support via phone: Sony customer support can be reached by phone. The phone number can be found on the Sony website or in the user manual of your TV.
Contact Sony customer support via email: You can also contact Sony customer support via email. You can find the email address on the Sony website or in the user manual of your TV.
Sony All customer Service | https://www.sony.com/ |
Sony Support Telephone | 239-245-6354 |
Hours of Operation | Monday – Friday : 9:00 am – 9:00 pm ET Saturday – Sunday : 10:00 am – 8:00 pm ET |
Conclusion And Tips For Preventing Sony TV Not Turning On In The Future
A Sony TV not turning on can be frustrating, but troubleshooting steps can often fix it. However, if the issue persists, it’s best to contact Sony customer support for further assistance.
Tips to prevent Sony TV not turning on in the future:
- Keep your TV’s firmware up to date
- Keep the power cord and HDMI cables in good condition.
- Don’t overheat the TV by keeping it in a well-ventilated area
- Unplug the TV when not in use
- Do not overload the power outlet
By following these tips and troubleshooting steps, you can help ensure that your Sony TV stays in good working condition. It will continue to provide you with high-quality picture and sound for years to come.
Frequently Asked Questions
To force restart your Sony TV, unplug the TV from the power source, then press and hold the power button on the TV (not the remote) for at least 30 seconds. After this, release the power button and plug the TV back into the power source. Press the power button again to turn the TV back on. This should force a restart of the TV.
Unplug the TV from the power source and wait for a few minutes. Then, plug it back in. Press and hold the power button on the TV for at least 30 seconds. Release the button and press it again to turn the TV back on. Locate the reset button on the back or bottom of the TV. Press and hold the reset button for at least 5 seconds. Release the button and the TV should restart.
Press the “Home” button on your remote, then navigate to the “Settings” menu. Select “System settings” and then “Restart.”
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