Home Tech Reset Fios Remote: Easy Troubleshooting Guide

Reset Fios Remote: Easy Troubleshooting Guide

reset fios remote
reset fios remote

Resetting your Fios remote is a simple yet effective way to troubleshoot any issues you may be having with your TV. In this easy troubleshooting guide, we’ll show you how to locate the reset button on your Fios remote and provide step-by-step instructions for performing both soft and hard resets.

We’ll also cover how to pair your remote with your TV after resetting it and how to troubleshoot common Fios remote issues. With this guide, you’ll be back to watching your favorite shows in no time!

Resetting your Fios remote can be a simple solution to a common problem and save you time.

Locate Reset Button on Fios Remote

Fios remotes use codes to operate devices easily. You can find this code online or in your device manual; if something seems off with it, reset or reprogram as necessary.

Your Verizon Fios remote can often benefit from being subjected to a soft reset. The process is easy and does not require any technical knowledge; simply press and hold both “OK” and “Fios TV” buttons simultaneously for five seconds until the red light on top flashes twice.

Performing a Soft Reset of Fios Remote

If your Fios remote is acting strangely, try performing a soft reset to restore the device to its default settings and see if that fixes the problem.

A soft reset is an easy and quick way to restore functionality on a remote control device, as it clears all its settings back to their default state and restores all functionality.

To perform a soft reset, press and hold both OK and 2 buttons simultaneously for several seconds, followed by pressing 9-0-0 sequentially until the red lights on your remote blink three times, signaling its restoration to factory settings. Now pair your remote with your TV by entering a code specific to its model. Find this online Fios remote manual for help if needed.

Steps for Hard Reset of Fios Remote

If all other solutions have failed to connect your Verizon Fios remote with your TV and you still cannot pair with it, a hard reset may be the easiest way out. Doing this will clear away all the current selections programmed into the remote.

  • Turn off your TV and Fios set-top box.
  • Press and hold the “Menu” and “OK” buttons on the Fios remote.
  • While holding the buttons, turn on your set-top box.
  • Wait for the “Power” button to light up on the remote, then release the buttons.

To perform a hard reset on a remote control device, press and hold either “TV“, “AUDIO,” or “DVD/VCR” for five seconds before releasing the button once your device key LED illuminates. Repeat this step with each of your device keys until they all illuminate; once they do so, your remote will have been successfully reprogrammed and ready to pair with your television using codes found in its user manual.

Pairing Fios Remote with TV After Reset

Once your Fios remote has been reset, the next step should be pairing it with your TV. Each model differs, so refer to your manual for instructions before beginning this step. Once this process has been completed, your device should be ready to use.

To test for signal interruptions, check for obstructions between the setup box and the remote. Then follow the instructions below.

  • Turn on your TV and set-top box.
  • Press and hold the “OK” button on the Fios remote.
  • Wait for the LED light on the remote to turn on and then release the button.
  • Use the arrow keys on the remote to select “Settings” and then “Remote Control.”
  • Follow the on-screen instructions to pair your remote with your TV.

Troubleshooting Common Fios Remote Issues

If your Fios remote is misbehaving, here are several troubleshooting steps you can try: resetting it; unplugging both box and HDMI cables; clearing away obstacles from the room; and setting your television’s input channel correctly.

Remote not respondingTry resetting the remote (soft or hard reset)
Remote buttons not workingReplace the batteries or try resetting the remote
Remote not pairing with TVTry resetting the remote and pairing it again
Remote not controlling all devicesCheck if the remote is compatible with the device, and program the remote to control the device if necessary

Problems could also stem from interference caused by infrared (IR). This can occur due to the overheating of your remote control, setup box, or other appliances in the room using IR technology. To remedy this issue, reduce the backlight settings on these devices in order to increase remote functionality.

A frequent issue is when the remote’s buttons stop responding or seem frozen altogether. To fix this, attempt resetting it by holding down both OK and 2 buttons simultaneously before pressing 9-0-0 repeatedly until a red LED blinks three times and goes out, signifying that all settings have been restored successfully.


In conclusion, the Fios remote control may experience issues such as unresponsive buttons, a blinking LED light, or not pairing with the TV. However, resetting the remote can often resolve these issues. Whether it’s a soft reset or a hard reset, our step-by-step guide helps you locate the reset button and perform the reset process.

Additionally, we provide troubleshooting tips for common issues after resetting the Fios remote, such as re-pairing it with the TV or dealing with a malfunctioning battery cover. By following our troubleshooting guide, you can reset your Fios remote quickly and easily, and get back to enjoying your favorite TV programs without any interruptions. You can also learn from this page of the Verizon Fios support team, which provides troubleshooting tips, FAQs, and other resources for Fios customers.

Frequently Asked Questions

What is a Fios remote reset and why would I need to do it?

A Fios remote reset is a process that restores your remote to its default settings. It can help fix issues such as unresponsive buttons or difficulty pairing with your TV.

How do I perform a soft reset on my Fios remote?

Remove the batteries from the remote. Press and hold the power button on the remote for 15 seconds. Release the power button, and then reinsert the batteries. This should reset the remote and fix any issues you were experiencing.

What should I do if a soft reset doesn’t solve my Fios remote issues?

If a soft reset doesn’t work, you may need to perform a hard reset. Follow the steps in our guide to perform a hard reset on your Fios remote.

What are some common Fios remote issues I might encounter?

Common issues include unresponsive buttons, difficulty pairing with your TV, and dead batteries. Our guide covers troubleshooting for these issues and more.

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